社群互动对量化自我用户持续参与意愿的影响——健康素养的调节作用

Impact of Community Interaction on Users' Willingness to Continue Participating in Quantifying Self:Regulatory Role of Health Literacy

  • 摘要: 越来越多的人通过参与量化自我来管理和改善自身健康状况。促进用户持续参与是量化自我效用显现的前提,也是相关企业长期获利的基础。虽然大家普遍认为社群氛围在其中具有重要作用,很多企业也投入大量资源建立运营社群,但用户的持续参与问题还是没有很好解决。基于此,文章主要探讨社群互动是如何影响用户量化自我持续参与意愿的。本研究通过问卷调查法收集数据,通过构建结构方程模型并使用SmartPLS4.0进行研究假设的验证。结果发现信息互动通过影响用户的功能体验价值,进而促进量化自我用户的持续参与意愿;情感互动通过影响用户的情感体验价值,进而促进量化自我用户的持续参与意愿;并且健康素养在信息互动和功能体验价值间具有显著的调节作用。据此,本研究为量化自我相关企业在社群运营方面提出了若干建议。

     

    Abstract: More and more people are managing and improving their own health status by participating in quantifying themselves. Promoting sustained user engagement is a prerequisite for quantifying self utility and the foundation for long-term profitability of related enterprises. Although it is widely believed that community atmosphere plays an important role in it, and many companies have invested a lot of resources in establishing and operating communities, the problem of user abandonment has not been well solved. Based on this, the main focus is on how community interaction affects users' willingness to quantify their self sustained participation. This study collected data through a questionnaire survey method, constructed a structural equation model, and validated research hypotheses using SmartPLS 4.0. The results show that information interaction promotes the quantification of self users' willingness to continue participating by influencing their functional experience value; emotional interaction affects the emotional experience value of users, thereby promoting the quantification of their willingness to continue participating; and health literacy has a significant moderating effect on the value of information interaction and functional experience. Based on this, several suggestions have been put forward for quantifying self related enterprises in community operations.

     

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