论平台言论治理公众参与的法律保障

Legal Protection of Public Participation in Platform Speech Governance

  • 摘要: 在网络自媒体时代,传统治理模式难以应对日益复杂、多元、纷繁的网络内容环境,需要将公众参与引入网络社交平台言论治理过程中。公众参与平台言论治理不仅具有社会、经济层面的正当性,而且契合政策、法律的价值导向。当前,法律并未明确平台保障公众参与言论治理的义务,公众实质性参与受阻。在操作层面,公众参与平台言论治理亦存在障碍:一是公众治理能力与言论治理专业性要求存在差距;二是公众参与会导致平台合规风险增加,影响平台推进治理民主化意愿。针对这些缺陷,需要从明确平台保障公众参与的法定义务、精细化划分公众参与范围、建立言论治理公众参与“避风港”制度三个角度出发保障公众实质参与平台言论治理。

     

    Abstract: In the we-media era, traditional speech governance models are unable to cope with the increasingly complex, diverse, and chaotic cyberspace. It is necessary to incorporate public participation into the process of governing speech on social media platforms. Public participation in platform speech governance not only has social and economic legitimacy but also aligns with the values of policies and laws. Currently, there is no clear legal obligation for platforms to ensure public participation in speech governance, which leads to substantial obstacles to meaningful public engagement. On an operational level, there are also barriers to public participation in platform speech governance: firstly, the public's governance capabilities do not fully align with the expertise required for speech governance, thereby affecting governance efficiency to some extent; secondly, public participation may increase compliance risks for platforms, reducing their willingness to promote democratic governance. To address these issues, it is important to ensure public participation in platform speech governance through three perspectives: clarifying the platforms' obligation to safeguard public participation, precisely defining the scope of public involvement, and establishing a "safe haven" system for public participation in speech governance.

     

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